Refund policy
At ANZARA, we want you to love your purchase. If you receive a damaged, defective, or incorrect item, you can request a return or exchange within 7 days of delivery.
Conditions for Returns & Exchanges:
• The item must be unworn, unwashed, and in its original packaging with all tags intact.
• Lawn or Chikankari suits must not be altered, cut, or stitched.
• Final sale items or discounted items are not eligible for returns unless they arrive damaged.
• The item must be unworn, unwashed, and in its original packaging with all tags intact.
• Lawn or Chikankari suits must not be altered, cut, or stitched.
• Final sale items or discounted items are not eligible for returns unless they arrive damaged.
How to Initiate a Return:
To start a return or exchange, please WhatsApp us at +92-345-2243978 or email us at info@anzarastudio.com with your Order Number and photos of the issue. Once approved, you will need to ship the item back to our warehouse. Replacement or refund (via Bank Transfer / EasyPaisa) will be processed within 5-7 working days after receiving the product back.
To start a return or exchange, please WhatsApp us at +92-345-2243978 or email us at info@anzarastudio.com with your Order Number and photos of the issue. Once approved, you will need to ship the item back to our warehouse. Replacement or refund (via Bank Transfer / EasyPaisa) will be processed within 5-7 working days after receiving the product back.
Please note: Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the mistake was from our side.